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ALL-ACCESS PASS

THE MASTERS PROGRAM

THE TEMPLATE LIBRARY

Sale price$199.00

Unleash the potential of our growing template library, thoughtfully created and designed by Katie Pearse – a distinguished cleaning business expert, as well as a seasoned communications and marketing specialist. With her expertise in both areas, Katie has carefully crafted 30+ essential templates exclusively for your residential house cleaning business. Each template is thoughtfully tailored in Canva, providing you the flexibility to personalize them with your preferred fonts, colors, images, and logo. Elevate your business with these professionally designed resources, meticulously curated to support your cleaning business's growth and success.

CLEANER TEMPLATES

  • Job Ad Templates (Team Lead and Residential Cleaner)
  • Job Interview Questions
  • Welcome to Training Handout (7 pages)
  • Working Interview Timesheet
  • Employee Warning Letter (Attendance)
  • Non-Disclosure / Non-Compete Agreement
  • New Employee Orientation Presentation
  • Reference Check Questions
  • The Cleaner's Binder (20 pages)
  • Employee Cleaning Checklists to Leave With Clients (Cleaning Checklist, Basic Cleaning Checklist, Deep Cleaning Checklist, The Move-Out Cleaning Checklist, Disinfecting Checklist) (5 pages)
  • New Policies / Procedures Memo to Staff
  • Breakage / Damage Form
CLIENT TEMPLATES
  •  House Cleaning Service Pricing Estimate/Quote Template
  •  Subscribe / Buy Membership Offer Sales Letter
  •  Client and Property Profile (Intake Form)
  •  How to Prepare For Your First Appointment (9 pages)
  •  Service Agreement
  •  Welcome Guide for First-Time Clients
  •  Client Rate Increase Letter
  •  Appointment Booking Confirmation
  •  Appointment Aftercare Follow-Up Letter/Email
  •  Client Cleaning Checklist
  •  Request a Review
  •  AirBNB Welcome Book Template
THE TEMPLATE LIBRARY - Glisten Academy
THE TEMPLATE LIBRARY Sale price$199.00

WHAT'S INSIDE THE COURSE

Curriculum

PROFESSIONAL CLEANING

☊ 01 | Cleaning As a Career

☊ 02 | Client Care and Relationships

☊ 03 | Science and History

☊ 04 | Professionalism and Etiquette

☊ 05 | Professional Products and Tools

☊ 06 | Sparkle Safely (OH&S)

☊ 07 | Appointments: Start to Finish

☊ 08 | The 3D+ Cleaning Process

☊ 09 | Kitchens & Bathrooms

☊ 10 | Additional Rooms

☊ 11 | Conducting Evaluations

BUSINESS SKILLS

☊ 01 | The Luxury Business Model

☊ 02 | The Laws of Business

☊ 03 | The Client Experience

☊ 04 | Policies and Procedures

☊ 05 | Cleaning Services

☊ 06 | Premium Services and Couture Cleaning

☊ 07 | Branding Your Business

☊ 08 | Marketing and Sales

☊ 09 | Money and Finances

✎10 | The Launch Plan

STAFFING

☊ 01 | Hiring Cleaners

✎ The Recruiter’s Toolkit

☊ 02 | Training Trainers

✎ The Trainer's Toolkit

☊ 03 | Managing Cleaners

✎ The Manager's Toolkit

☊ 04 | The Mystery Shopper Method

✎ The Mystery Shopper Toolkit