Glisten Academy Membership
My free Glisten Academy membership is designed for aspiring and established cleaning business owners who are passionate about achieving excellence in the luxury cleaning industry. Whether you are just starting your journey or looking to enhance your current cleaning service, this membership is tailored to provide you with valuable resources, expert insights, and a supportive community to help you thrive in the competitive market.
FREE membership includes:
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Raise Your Prices With Confidence Presentation
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From Dull to Dazzling Presentation
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How to Train New Cleaners Presentation + Workbook
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Mystery Shopper Program Presentation
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Cleaning for Cash Presentation
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Attract, Train and Manage Top Staff Presentation
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The Client Experience Presentation
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How to Run A Cleaning Business Handbook
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10 Free Marketing Photos
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The Housekeeper Podcast Interview
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WHAT'S INSIDE THE COURSE
Curriculum
PROFESSIONAL CLEANING
☊ 01 | Cleaning As a Career
☊ 02 | Client Care and Relationships
☊ 03 | Science and History
☊ 04 | Professionalism and Etiquette
☊ 05 | Professional Products and Tools
☊ 06 | Sparkle Safely (OH&S)
☊ 07 | Appointments: Start to Finish
☊ 08 | The 3D+ Cleaning Process
☊ 09 | Kitchens & Bathrooms
☊ 10 | Additional Rooms
☊ 11 | Conducting Evaluations
BUSINESS SKILLS
☊ 01 | The Luxury Business Model
☊ 02 | The Laws of Business
☊ 03 | The Client Experience
☊ 04 | Policies and Procedures
☊ 05 | Cleaning Services
☊ 06 | Premium Services and Couture Cleaning
☊ 07 | Branding Your Business
☊ 08 | Marketing and Sales
☊ 09 | Money and Finances
✎10 | The Launch Plan
STAFFING
☊ 01 | Hiring Cleaners
✎ The Recruiter’s Toolkit
☊ 02 | Training Trainers
✎ The Trainer's Toolkit
☊ 03 | Managing Cleaners
✎ The Manager's Toolkit
☊ 04 | The Mystery Shopper Method
✎ The Mystery Shopper Toolkit